By downloading, accessing, or using Matpatra Platform including Website and mobile applications ("the App"), you agree to comply with these Terms of Use ("Terms") proposed by Tech Matpatra Pvt Ltd (“Company”). If you do not agree with these Terms, please do not use the App. These Terms are governed by the Information Technology Act, 2000, and related rules under Indian law.
User”, “you” or “your”: means any person, who is accessing, using the APP, in any manner whatsoever, and is of 18 years of age or older, capable to enter into a legally binding agreement under the laws of India. You must be at least 18 years old to use the App. By using the App, you represent and warrant that you meet this age requirement and have the legal capacity to enter into a binding agreement under applicable laws, including the Indian Contract Act, 1872.
If you are using the App on behalf of an organization, you confirm that you have the authority to accept these Terms on their behalf.
To access certain features, you may need to create an account by providing accurate and complete information. You agree to update your details as necessary to maintain accuracy.
You will also choose a password and are entirely responsible for maintaining the confidentiality of your password and account. In particular, as a parent or legal guardian, you acknowledge and assume sole responsibility to ensure that content which is meant for mature audiences (i.e, above the age of majority) is not accessed by children. Hence, you may not share your login credentials with your children.
You expressly agree to absolve the Company of any responsibility / liability in this regard. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect unauthorized access, you must notify us immediately.
We reserve the right to suspend or terminate your account if we detect any violation of these Terms or unauthorized use. Company shall retain your registration information after cancellation or withdrawal of your registration as required under applicable law(s).
You may also register on the App by using your Facebook username and password. If, however, you are under 18 years of age, you may log in to the Services using Facebook Connect and utilize the Services only under the supervision of your parent or legal guardian.
Using Facebook Connect allows us to personalize and enhance your experience while using the Services, based on your personal information, profile, likes, and other relevant information. When you use this feature, you expressly consent to information about your activity on the Services (i.e. what you have read, what you have liked, ratings given by you, etc.) being continuously released and automatically posted on your Facebook account (which has been used to log in) and made available to your friends on Facebook.
You may control the information being shared through Facebook Connect by changing your account / privacy settings. You shall be solely responsible for using this feature and any related compliances with terms of your Facebook account. By registering through Facebook, you agree to the Terms stated herein and in addition to any other specific terms which shall be posted at an appropriate location of the App. Each registration is for a single individual user only
The App is intended for personal, non-commercial use only. Any unauthorized commercial use or resale of the App is strictly prohibited. You also warrant that all information supplied by you or members of your family for using the Services and accessing the App, including your name, email address, mobile number, gender, street address, payment details etc., are correct and accurate. Failure to provide accurate information may subject you to civil and criminal penalties.
You will not use any communication tool or other means available on the App to transmit, directly or indirectly, any unsolicited bulk communications (including emails and instant messages). You may not harvest information about users of Company for the purpose of sending or to facilitate the sending of unsolicited bulk communications. We may terminate your access or use of the App immediately, with or without any notice, and take any other legal action if you, or anyone using your access details to the App, violates these terms. We may adopt any technical remedy (including any filtering technology or other measures) to prevent unsolicited bulk communications from entering, utilizing or remaining within our computer or communication networks. Such filtering technology or other measures may block, either temporarily or permanently, some e-mail sent to you through the Company's websites.
For information about the Company ́s policies and practices regarding the collection and use of your personally identifiable information, please read the Privacy Policy as available on the App. The Privacy Policy is incorporated by reference and made part of these Terms. Thus, by agreeing to these Terms, you agree that your presence on the App and use of the Services are governed by the Company’s Privacy Policy in effect at the time of your use. The Company reserves the right to disclose any information including the personal details that is required to be shared, disclosed or made available to any governmental, administrative, regulatory or judicial authority under any law or regulation applicable to the Company. Company may also share certain filtered information, i.e. including email id or any other relevant information, to Company's third-party who may contact you to enable you to have a better experience on the App or to avail certain benefits specially made for you. Company may, if you so choose, send direct e-mailers to you at the email address provided by you. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer. Company respects your privacy and if you choose to not receive such mailers, Company will take all steps to remove you from the list.
You acknowledge that Company has no obligation to monitor your access to or use of the App, Services or Company Content or to review or edit any User Submissions or Third Party Materials, but has the right to do so for the purpose of operating the App and Services, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. Company reserves the right, at any time and without prior notice, to remove or disable access to any Company Content, Third Party Materials, and any User Submissions and any other content, that Company, in its sole discretion, considers to be in violation of these Terms or otherwise harmful to the App or Services.
The App may contain the links or pointers to other websites but you should not infer or assume that the Company operates, controls, or is otherwise connected with these other websites. When you click on a link within the App, the Company may not warn you that you have left the App and are subject to the terms and conditions (including privacy policies) of another website. Please be careful to read the Terms and privacy policy of any other website before you provide any confidential information or engage in any transactions. You should not rely on these Terms to govern your use of another website.
The Company is not responsible for the content or practices of any other website even if it links to the App and even if the website is operated by a company affiliated or otherwise connected with the Company. You acknowledge and agree that the Company is not responsible or liable to you for any content or other materials hosted and served from any website other than the App
Part of the App or the Services may contain advertising information or promotion material or other material submitted to the Company by third parties. Responsibility for ensuring that material submitted for inclusion on the App complies with applicable international and national law is exclusively on the party providing the information/material. Your correspondence or business dealings with, or participation in promotions of advertisers including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. Before relying on any advertising material, you should independently verify its relevance for your purpose, and should obtain appropriate professional advice. The Company shall not be responsible nor liable for any loss or claim that you may have against an advertiser or any consequential damages arising on account of your relying on the contents of the advertisement.
By using the App you acknowledge the sole responsibility for and assume all risk arising from your access to, use of or reliance upon any such Third Party Content, or User Submissions and Company disclaims any liability that you may incur arising from your access to, use of or reliance upon such Third Party Content or User Submissions. You acknowledge and agree that Company:
All the contents of this App are only for general information. They do not constitute advice and should not be relied upon in making (or refraining from making) any decision. Any specific advice or replies to queries in any part of the APP is/are the personal opinion of such experts/consultants/persons and are not subscribed to by this App.
You represent that you are a responsible adult (18 years or above) and you shall be solely responsible for all content that you upload post or otherwise transmit.
Company endeavours to provide the APP platform for various community interactions for persons to interact and exchange views with each other. The content posted on such services is by general public therefore the accuracy, integrity or quality of such content cannot be guaranteed. You understand that by using such services, you may be exposed to objectionable matter.
By using the facility of chat and other community services you agree not to upload, post, or otherwise transmit any matter or views, which are, defamatory, abusive, pervasive, obscene, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable or in violation of applicable law(s). You may also not indulge in cyber stalking, become or create a nuisance for any visitor/user of the App.
You may not send, submit, post, or otherwise transmit, material or messages that contain software virus, or any other files that are designed to interrupt, destroy, and negatively affect in any manner whatsoever, any electronic equipment in connection with the use of this App, or other user's ability to engage in real time exchanges
Your use of the App is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information in accordance with the Information Technology Act, 2000, and relevant data protection regulations in India.
You understand and agree that the Company may, but is not obligated to, review the User Submissions and may delete or remove it (without notice) in its sole and absolute discretion, for any reason or without assigning any reason.
You agree to indemnify and hold harmless Tech Matpatra Pvt. Ltd., its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from
The Company reserves the right, at its own expense, to employ separate counsel and assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and you agree to cooperate with the Company ́s defence of these claims.
Any complaints or concerns with regards to content and or comment or breach of these terms shall be taken up with the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to the Grievance Officer-
Tech Matpatra Pvt Ltd, 1001, 10th Floor, Magnum Tower-2, Golf Course Ext Road, Sector-58, Gurugram, Haryana - 122011
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India. Company reserves the right to contact users, in compliance with applicable law in order to evaluate compliance with the rules and policies in this Terms. You will cooperate fully with Company to investigate any suspected unlawful, fraudulent or improper activity via the Services
You agree that Company will have the right to investigate and take all appropriate legal action to prevent, stop or deter violations of any of the above, including infringement of intellectual property rights and the App and Services security issues. Company may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms or the rights of any third party.
Any content and or comment uploaded by you, shall be subject to relevant Indian laws and may be disabled, or and may be subject to investigation under appropriate laws. If you are found to be in non-compliance with the laws and regulations, these terms, or the privacy policy of the App, the Company shall have the right to immediately terminate/block your access and usage of the App and the Company shall have the right to immediately remove any non-compliant content and or comment, uploaded by you subject to retaining such information as required under applicable laws and shall further have the right to take recourse to such remedies as would be available to the Company under the applicable laws. Additionally, unlawful content will be removed on being notified by a government agency or by an order of any court or as required under applicable laws
The User hereby consents that Company reserves the right to collect information for the purpose of quality testing and feedback and may call/communicate with the user in relation to the same
This feature is designed to enhance women's personal safety by providing an SOS alert feature. When activated, the app sends an emergency SMS to designated contacts through user's mobile device along with GPS coordinates, ensuring quick assistance in critical situations. This functionality is crucial, as SMS works even when internet access is unavailable, offering a reliable way to notify trusted individuals during emergencies.
SMS alerts are triggered solely when the SOS feature is activated. The app does not read or send automated or background messages for any other purposes. This ensures that emergency contacts receive only relevant alerts when activated by women user's and prevents unnecessary messaging.
Users have full control over the SOS alert feature, including SMS sending. Feature can be enabled or disabled at any time via the feature landing page on app. Disabling this feature will prevent the app from sending emergency SMS messages or any alert to the emergency contacts.
For transparency and accountability, SOS activations are getting logged securely on the server and can be made available to user via history tab. These logs help users track past incidents and can be used as reference. No personal data is shared without user consent, and logs can be deleted on userrequest.
If SMS and other permissions are denied, the SOS alert feature will not work but user may continue to use the app as usual and consume other details. This ensures that user is able to use the SOS feature without any hiccups only when required permission are granted. Users will be notified for all these limitations on feature landing page, if permission were not granted.
We may modify these Terms at any time. We may provide notice of significant changes through in-app notifications or emails. Your continued use of the App after such modifications constitutes acceptance of the revised Terms. Please check these Terms periodically for changes
For any questions or concerns regarding these Terms, please contact us at
contact@matpatra.comLast Updated: 25 Mar 2025